The Floor Clinic-Caring for your Floors

Questions to ask:

  Floor Sanding Questions


Question No. 1 "Can I see a copy of your Insurance Certificate?”
This is very important, if the contractor is not fully insured then the premises owner (you) would be liable for any injury or 3rd party claims.

Question No 2. “What finishing product are you putting on the floor?
Watch out for contractors trying to cut corners with your health by putting down “acid cat” 2 pack finishes or other solvent based finishes. These may save you a little money but are very dangerous particularly if children or asthma sufferers will use the room.

Question No 3. “Will the product smell?”
The harsh smelling products are the ones to worry about. They may continue to give off potentially health risking fumes for weeks after the job is completed.

Question No 4. “Is your process dust free?

”Old floor sanding equipment leaves lots of dust in the air, which circulates around the building - leaving you with a big clean up job and rooms which are uninhabitable until the dust has settled. Ask to see the contractors dust free certificate,because not all contractors are like The Floor Clinic. 

Question No 5. “What guarantee of quality do you give?”
Your floors are very valuable, you should make yourself confident that you are entrusting them into good hands. Ask for testimonials from previous customers and photos of previous jobs.

Question No 6. “What different options do I have ?”
Wood is a natural product, so every floor is different, there are many different products each one more suitable in a given situation than the next. Check that your contractor gives you a range of choices and explains the merits of each, so you make the correct decision.

  Carpet Cleaning Questions

Q. How often should I have my carpets cleaned?

A. Most manufacturers recommend that carpets are professionally cleaned by a qualified technician every 12-18 months. Carpets should be cleaned on a regular basis and before they become heavily soiled. Allowing soil to build up will significantly reduce the life of a carpet.

Will my carpets re-soil quicker following cleaning?

A. Today’s chemicals and detergents are manufactured to the highest specifications for quality and effectiveness. Professional cleaners will only use detergents designed for the removal of soil from carpets and upholstery and, when used correctly, these will not lead to any rapid re-soiling. Detergents that are not designed for use on carpets and upholstery may cause re-soiling problems.

Q. Will professional cleaning affect the protector on my carpet/will it need to be re-applied afterwards?

A. It is important to note that protector will wear off of any carpet that is in use. Walking, vacuuming, general wear and cleaning will all have an effect on this. Carpet protectors shield the fibres, they are designed to prevent spillages, dropped items and other general wear affecting the carpet directly. However, in doing so it will lose some of its effectiveness and should be re-applied on a regular basis to ensure continued protection.

 If you have any questions,please do not hesitate to contact us.

Latest comments

13.12 | 14:20

Excellent result and service.

03.04 | 11:21

Good morning I have a large building which is a nursing home and has several floors that are of georgian period and require cleaning and restoring stone/timber

29.11 | 14:52

Could you give me a quote for vinyl flooring for a veterinary clinic please?
Approximately 1000 sq ft.